We have stopped here at nearly every one of our sixteen crossings of the United States coast-to-coast. They are very focused on customer service and even stepping out of a little four-seater piston single we were treated like we were going to drop ten grand on jet fuel. They loaned us a crew car to run to dinner and pick out a hotel and then drove us over to the hotel. The plane was fueled and pulled up in the

As with any Cutter location, they have an army of line workers, great CSRs, and nice facilities. Very easy transition with the car pulled up to the plane for passengers, and a courtesy ride for pilot to air terminal. Great service and will be back.

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is

The personnel at this FBO are great! Promise was so helpful to me with advance planning from Canada. When we arrived at the FBO, Alexandra was talented at multi-tasking, and Promise and Melissa were so friendly and professional. Both on the ramp and inside, we were so impressed with Kerrie - she obviously sets the bar for customer service very high here - and she leads by shining example. The line crew guys are some of the most helpful, friendly

Stopped through Cutter with a Piper Pacer on an overnight, but ended up staying for two days because of starting problems. Everyone was very helpful in getting great hotel rates and rides to and from the Best Western (also very nice) and eventually the airline terminal for the way out.

I was recently at Cutter at ABQ and PHX. My home base is ILG in Delaware. I am a CCA Member. Stayed at PHX for 4 days and ABQ for 6 days. Aircraft is a Premier 1A, N103SK. Had Enterprise rental car at each location. My total experience at each location was great. FBO personnel were great. I wanted to let you know this. Thank you.